Legal
Terms of Trade
Last updated: November 2026
1. Scope
These Terms of Trade apply to all quotations, orders and deliveries of B&N Peptides, Dubai, United Arab Emirates. Different terms of the customer apply only if agreed in writing.
2. Customers
We supply business customers only. Every customer must be a verified, appropriately licensed business, such as a pharmacy, clinic, hospital, distributor or manufacturer. We may request licences and documents at any time and may refuse or suspend supply if verification is incomplete. We do not supply private individuals.
3. Quotations and pro-forma invoices
Quotations and pro-forma invoices are valid for 7 days from issue unless stated otherwise. A contract is formed when we confirm the order or issue a pro-forma invoice that the customer accepts by payment or written confirmation. Availability is confirmed per order.
4. Prices
Prices are stated in the agreed currency (USD, EUR or AED) and are exclusive of VAT, other taxes, customs duties and import charges unless stated otherwise. Shipping costs are quoted separately unless included in the agreed Incoterm.
5. Payment
Payment is due by bank transfer before dispatch, quoting the order number as reference, unless credit terms have been approved by us in writing for the customer's account. Approved credit terms are payable within the period stated on the invoice. We may withhold delivery while any amount is overdue.
6. Delivery and Incoterms
Deliveries are made according to the Incoterms 2020 rule agreed in the order (for example EXW, FCA, DAP or DDP). Risk passes to the customer as defined by the agreed Incoterm. Delivery dates are estimates. Delivery is subject to the registration and import requirements of the destination country; the customer is responsible for any import permits required in its country unless agreed otherwise.
7. Inspection, cold chain and damage
The customer must inspect goods on receipt. Damaged or incorrect deliveries, and claims concerning temperature-controlled (cold-chain) products, must be reported in writing within 48 hours of receipt, with photos and any temperature records. Claims reported later may be rejected.
8. Returns
Medicines and cold-chain products cannot be returned once shipped, except for damaged or incorrect deliveries reported in time under section 7. Other returns require our prior written consent.
9. Limitation of liability
Our liability is limited to the invoice value of the goods concerned. We are not liable for indirect or consequential loss, loss of profit or loss of business. Nothing in these terms limits liability that cannot be limited under applicable law.
10. Force majeure
We are not liable for delays or failure to perform caused by events beyond our reasonable control, including natural disasters, epidemics, war, government action, export or import restrictions, carrier disruption or supplier failure. Affected obligations are suspended for the duration of the event.
11. Governing law and jurisdiction
These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai. The courts of Dubai have exclusive jurisdiction.
12. Contact
B&N Peptides, Dubai, United Arab Emirates · info@bn-peptides.com · +971 54 443 8989