Quality & Compliance
Quality requirements across the supply chain.
- 01
Manufacturing quality
Our supply requirements include documented manufacturing quality and applicable regulatory compliance. Evidence must be checked for the specific product and batch before an order is confirmed.
- 02
Certification and regulatory evidence
Applicable licences, GMP compliance evidence for medicines, and conformity documentation for medical devices must be verified for the product and destination. Certification claims are made only where supported by current documents.
- 03
Documentation
Required batch / lot records and applicable quality and regulatory documents must be confirmed for each order.
- 04
Storage and cold chain
Storage and shipping must follow the product-specific labelled conditions. Temperature-control arrangements and available monitoring records are confirmed before dispatch.
- 05
Customer verification
B2B only: company details and any required professional or import licences must be verified before supply. We do not supply private individuals.
- 06
Traceability and recalls
Batch-level traceability and recall records are required throughout the supply chain. Mandatory product, source and origin details remain part of regulatory, customs and customer documentation where required.
- 07
Pharmacovigilance
Report a suspected adverse event or product complaint through our dedicated form. Report an adverse event
Certified sourcing. Controlled distribution.
- We source exclusively from certified manufacturers working under GMP, ISO 13485 and CE / EU MDR standards.
- Storage and distribution in line with Good Distribution Practice (GDP).
- Validated 2-8°C cold chain with temperature monitoring for sensitive products.
- Full batch traceability, recall procedures and adverse event reporting.
Product availability depends on the registration and import requirements of the destination country, which we confirm with every order.